Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, and email address

• Property or account information for service coordination

• Communication preferences and any messages you send us

We collect this information when you:

• Fill out a form on our website

• Contact us by phone, email, or SMS

• Interact with our team or request services
   

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning and maintenance services

• Confirm appointments and send updates related to service

• Respond to your inquiries and support requests

• Send you important information via SMS (e.g., schedule changes, access coordination, etc.)

We do not sell or share your personal information with third-party marketing companies.
 

3. SMS Communication & Consent

By providing your mobile number and opting in, you consent to receive SMS messages from White Magic Cleaning Inc. regarding your service, scheduling, and updates. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message.
 

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored securely, and only authorized personnel have access to it.

​

5. Third-Party Services

We use trusted platforms, such as Dialpad, to send and manage SMS communications. These platforms comply with industry standards, including the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier requirements.

​

6. Your Privacy Rights

You have the right to:

• Access or correct your personal information

• Opt out of communications

• Request deletion of your data (subject to legal or contractual requirements)

To make a request, please contact us at:
contact@white-magic.com
(925) 935-4449

​

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted above.